Our Order Process Explained

April 9, 2022

Placing an order is really as simple as you make it.

Here are the things we need to know/have:

  • Hi-Res Artwork (Photoshop or Illustrator Files Preferred)
  • Garment Type (T-Shirts, Hoodies, Tote Bags, Etc)
  • Whether you will be providing the garments or need us to source them.
  • A breakdown of quantities, sizes and colors. (Black Tees: 10 Small, 10 Medium, 10 Large, 30 total pcs)
  • Any specific placement instructions.
  • Whether you need your items on a specific date and
  • Will you be picking them up or do you need them shipped somewhere?

Once we have that information, we can put together a price estimate for you so you can decide if the costs meet your budget requirements or if any adjustments need to be made to your order.

If you agree to our pricing, we will send you a formal invoice through our online invoicing software for you to approve and a payment link so that the 50% deposit can be made online. (unless you're here in person)

After the invoice is approved and the deposit is paid, we will order any blank apparel required (unless you provided it yourself) and get to work creating print mockups for you to approve by the next business day.

As soon as those mockups are completed, they will be added to your invoice and you will be notified that your approval is required. Please keep in mind that the turnaround time on your job does not begin until we have those approvals. If something on those mockups is incorrect or adjustments need to be made, let us know so we can make those corrections and/or adjustments and resend the mockups.

Once we have the mockup approvals, we will begin prepping your order for print. That would include things like burning screens, pretreating tees, scheduling print times, etc.

Here is a visualization of the process:

Order Process

As soon as your job is completed, you will receive an email letting you know. That way you can arrange a time to pick it up and pay the balance in person. If your order is being shipped, we will package you order and calculate shipping cost accordingly. A payment link will be sent for the balance on the order including any shipping costs. Once the balance is paid, your order will be scheduled to ship.

And that's it! Once your order is completed, we will archive your artwork files so reprints are as easy as letting us know how many more you need.

Hopefully this answers all your questions, but if for some reason we missed something, please feel free to contact us using the link at the top of this page.