print renegades Terms and conditions

Quotes and Estimates

Pricing calculators on this website are provided for estimation purposes only and do not constitute a binding quote. While we make every effort to provide accurate estimates, actual costs may vary based on multiple factors. If you submit a request for an estimate or quote via email, we aim to respond within 24 hours on most business days (excluding major federal holidays).

Response times may vary depending on the complexity of the request and overall inquiry volume. Quotes issued by Print Renegades are valid for 15 calendar days from the date provided. After this period, pricing may be revised to reflect changes in material costs or service availability. All quotes are subject to verification and may require adjustment prior to order approval.

Order Processing & Deadlines

We take deadlines seriously and communicate clearly regarding timelines, approval requirements, artwork submission, and payment cut-offs. It is the client’s responsibility to submit all required materials by the specified deadlines, particularly for rush orders.

Print Renegades is not responsible for delays caused by late payments, approvals, or artwork submissions. If a deadline is approaching and you have not heard from our team, please follow up to ensure prioritization. Rush orders may incur additional fees, which will be communicated prior to proceeding.

Artwork Requirements

Print Renegades is not responsible for print quality issues resulting from poor-quality artwork. Final print quality depends entirely on the quality of the files provided. All artwork must be finalized before placing your order.

We do not provide graphic design services, though we can prepare files for print for an additional fee if needed. For best results, please provide:

• Adobe Illustrator vector files
• Layered 300dpi Photoshop files saved at final print size
  

Hand-drawn images, screenshots, internet downloads, or mobile photos are strongly discouraged. If issues are identified, we will notify you promptly.

Artwork Approval / Mockups

Detailed mockups will be provided for approval prior to production (excluding individual DTG samples). These mockups represent placement, ink colors, garment type, quantities, and decoration methods.

Once mockups are approved, production proceeds exactly as indicated. Print Renegades is not responsible for overlooked details after approval. Any decisions left to our discretion are accepted as final once approved.

Changes to an Order

Orders are presented for approval before payment collection. Clients must carefully review invoices before approving.

Once an invoice is approved, production begins and changes are generally not permitted. In rare cases where changes are possible, additional fees may apply (including art prep, restocking, shipping, processing, or screen costs), and completion dates may shift.

Deposits / Balances

A 50% non-refundable deposit is required to initiate production and constitutes invoice approval. The remaining balance must be paid in full before pickup or shipment.

We accept credit cards, checks, Zelle, Venmo, PayPal (friends & family), and ACH transfers.

Credit Card Transactions

In-person transactions under $1,500 incur no processing fee. Online/manual-entry transactions or transactions exceeding $1,500 incur a 3% processing fee.

Transactions exceeding $3,000 must be paid via Zelle, PayPal (friends & family), ACH, or check. ACH transfers require full clearance before production begins.

Turnaround Times

Standard turnaround time is approximately 10–12 business days, beginning once deposit, invoice approval, and mockup approval are received.

Turnaround does not include shipping time. Completion dates are listed on invoices and refer to end-of-business on the stated date.

Rush Fees

Expedited production may be available for an additional fee depending on order size, complexity, and timeline. Rush services are subject to availability and may require rescheduling other jobs.

Stocked Blank Apparel

We typically stock one brand of blank apparel at a time. In some cases, brands may vary between or within orders. We aim to match garments as closely as possible, but minor variations may occur.

Shipping

We ship anywhere within the contiguous United States. Shipping costs are estimated and added to invoices, with final confirmation once orders are packed.

Final balance must be paid before shipment.

Shipping Liability

Print Renegades is not liable for damages, delays, or losses caused by shipping carriers. Claims must be directed to the shipping company. We may assist in filing claims but assume no responsibility for carrier-related issues.

Damages / Quality Control

We estimate up to a 5% damage rate per order (maximum 10% per printed design). Damaged items will not be charged.

Garments sourced through wholesalers are not subject to additional inspections beyond printing checks. Clients must inspect orders within 48 hours of receipt. Claims after 48 hours will not be honored.

Client-Provided Garments / Contract Printing

Additional Costs

Customer-supplied garments incur handling fees. All garments must be counted and sorted by size before production. Individually wrapped garments will incur unwrapping and disposal fees.

Liability

Customer-supplied goods are submitted entirely at the client’s risk. Print Renegades is not financially liable for damage, loss, or replacement of customer-provided goods beyond prepaid printing fees.

Shipping & Tracking

Blank garments may be shipped to our Los Angeles warehouse. Clients are responsible for tracking and confirming delivery. Production begins only once all garments are received in full.

DTG Pretreatment

Pretreatment chemicals are used to ensure proper ink adhesion. Some fabrics may experience discoloration or staining after heat exposure. While precautions are taken, Print Renegades is not liable for pretreatment-related issues.

Print Quality / Care Instructions

Print longevity depends on proper garment care. Specialty inks (foil, metallic, puff) may have variable durability and require careful washing (inside out, cold water, air dry recommended). Specialty inks are not guaranteed to be permanent.

Ink Colors / Color Matching

Custom ink colors are mixed by hand using Pantone references. Slight batch variations may occur. Exact matches across multiple runs require a physical sample of prior prints.

Screens

Screens are reclaimed and reused by default. If you wish to purchase and retain screens used for your order, notify us prior to finalizing your invoice.

Inside Tag Printing

Inside tag printing may show through thinner fabrics. Dense artwork increases risk. Artwork placement should be carefully considered to avoid conflicts.

Existing Tag Removal

Not all tear-away tags remove cleanly. Removal may result in minor fabric damage. We are not liable for tag removal inconsistencies.

Missing Inside Tag Sizes

If size artwork is incomplete, we may tape off original size labels or add size stickers to prevent delays.

All-Over Printing

Printing all-over on constructed garments presents inherent inconsistencies due to seams and uneven surfaces. We cannot guarantee uniform results and are not liable for these variations.

Foil Transfers

Foil transfers are decorative and not permanent. Tarnishing or flaking may occur over time. Care instructions should be followed carefully.

Screen Printing Fine Details

Highly detailed prints may not reproduce perfectly on textured garments. Mockups will identify risks. Approval confirms acceptance of potential limitations.

Pricing and Policy Changes

Pricing and policies may change at any time without notice. Credit card processing fees are non-refundable and deducted from refunds where applicable.

Use of Process Videos and Images

We reserve the right to use process photos and videos for promotional purposes unless written objection is provided prior to production.

Ownership of client artwork remains with the client. This clause is governed by California law and subject to Los Angeles County jurisdiction.

Intellectual Property

Clients are responsible for ensuring all artwork is properly licensed. Print Renegades complies with U.S. copyright law (Title 17, Section 512) and will forward any infringement claims to the client.

SMS Communications

By opting into SMS communications, you agree to receive recurring messages regarding orders and promotions. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out. Reply HELP for support or email hello@printrenegades.com.

Indemnity

You agree to indemnify and hold harmless Print Renegades and its affiliates from any claims, damages, or expenses arising from your use of our services or violation of this Agreement.

This Agreement is governed by the laws of the State of California. Any legal action must be brought in Los Angeles County courts.